Absolutely, HN's echo chamber is not reflective of normal people. But there is a growing worldwide discontent with FAANG's domineering influence. Google is hammered almost as much as Meta by political/regulatory bodies, and news of that influences how regular people see those companies. The ever-encroaching ads also push people towards competitors. Wait a few years and most users will be looking for alternatives.

Just because non-hn crowd isn't aware of it, doesn't mean it isn't a big problem

Reputation is almost entirely wrapped up in awareness. Is it possible for something to have a bad reputation, but no one knows it?