They are in the business of building a web browser, and Firefox is a good web browser (I would say an excellent web browser). Their direction and trajectory is concerning, but they have clearly not sunk below an ‘acceptable bar’.

Do you care to explain why you feel that way. All this hate I see for Mozilla really feels undeserved considering all the good they do

My "hate" is for the executives, not Mozilla. Firing a ton of engineers "because covid" from promising projects while taking huge, ever increasing bonuses as the browser's market share falls, is inexcusable. I'd criticize any executive for the same thing.

They're (the execs) utter failures.