That statement was not Firefox-specific. Marketing bullshit about saints above blessing lowly ignorant masses incapable of independent action with fad-of-the-year software (with a not so nice user agreement) should not be tolerated.

We can all laugh at people who can't change a search engine, and call them dumb, but when something like Mozilla decides “these users are dumb, they get used to it”, it's a tad different story.