Portraying Uber, with its enormous resources and wealth - not to mention an incredible lobbying and a PR machine, as deployed in news op-eds, and through astroturfing all over social media (though not so much now) - as a struggling victim of circumstance and bad press, and implicitly comparing the company to drivers struggling to make ends meet, is a bit much.

It's up to Uber to solve its problems and deliver, and be responsible in the community. You have all the power and resources.