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Re:My Stripe Tax Story by dhc02 on Wednesday March 02, 2022 @10:47PM (#30536927)
Tech support gaslighting. Perfect encapsulation of the phenomenon. Someone make an urban dictionary entry.
Re:My Stripe Tax Story by SilasX on Thursday March 03, 2022 @01:06AM (#30537734)
Interestingly enough, I vaguely remember a pg article about how Lisp was so effective he could deploy fixes during a customer support call about the issue, to the point the customer thought they had messed up instead of the application. I can’t seem to find that now, but this one is close (in praising Lisp’s speed advantage for startups):

http://www.paulgraham.com/avg.html

Re:My Stripe Tax Story by codeofdusk on Thursday March 03, 2022 @04:13AM (#30538870)
> I can’t seem to find that now

Here you are: http://www.paulgraham.com/lwba.html

Re:My Stripe Tax Story by SilasX on Thursday March 03, 2022 @01:04PM (#30544398)
Thanks! Weird that for that one you have to click through to the ascii-text version and it's not in the format of the other articles.
Re:My Stripe Tax Story by batch12 on Wednesday March 02, 2022 @11:04PM (#30537037)
No, I didn't change anything. It just started working again.
Re:My Stripe Tax Story by judge2020 on Wednesday March 02, 2022 @11:45PM (#30537254)
An easy claim to make in the world of service auto-scaling and auto-replacement :)