Re:How to waste time and overcomplicate things
by marcosdumay on Sunday February 27, 2022 @09:48AM
(#30488920)
> Oh, and whenever someone says "the customer needs X and Y" the important follow-up is "what makes you believe that?"
Yeah, that. If possible, the right thing to do is go to that customer and ask "hey, a quick question, what are you trying to achieve when you use that X or Y feature your asked for?"
In my experience, the odds of they answering your question are about as large as the odds of they saying "what are you taking about? I have no need for X or Y and never asked for them." While if you keep talking to the PM, that second answer will never come through.
Yeah, that. If possible, the right thing to do is go to that customer and ask "hey, a quick question, what are you trying to achieve when you use that X or Y feature your asked for?"
In my experience, the odds of they answering your question are about as large as the odds of they saying "what are you taking about? I have no need for X or Y and never asked for them." While if you keep talking to the PM, that second answer will never come through.