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Re:How to waste time and overcomplicate things by Archelaos on Sunday February 27, 2022 @06:11AM (#30487212)
> The customer needs some problem solved. They assume the easiest way there is to get a different problem solved.

This is why I made it a habit to (almost) always ask my customer for a use case.

Re:How to waste time and overcomplicate things by kqr on Sunday February 27, 2022 @06:30AM (#30487323)
Yes. "Could you walk me through the entire process where this would fit in as one of the steps, from when you learn about the need to when it is satisfied?" is one of those questions that often open up the big picture more.