As italian with a direct experience both times with it, I think Tiscali is an order of magnitude better now than when it was a unicorn, maybe these investements require profits so that companies need to cut on quality?

sorry if i'm totally misinformed, but isn't tiscali on the verge of bankruptcy? the stock looks really really bad: https://finance.yahoo.com/quote/TIS.MI/

I wasn't aware of that, I was speaking as a user, maybe they're having an hard time to re-conquer customer's trust, but right now their connection is quite stable and fast