Thanks! We have the exact same complaints, and that's why we invested so much effort in this approach. I think a lot of companies would never do this because they'd fear adversely impacting their conversions metric, but our goal is to just get people to understand our product as quickly and easily as possible and hopefully get feedback.

We also really don't like product tours that lock you into an endless sequence of modals, so we came up with this "overlay" that users can turn on and off, inspired by museum audio guides you can hold up to your ear whenever you like, or ignore entirely.