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A comment on Show HN: I rolled my own simple support / Helpdesk SaaS aimed at Indie Hackers. Parent comment
Tickets are created via a form.
Tickets go onto your dashboard.
When you reply the submitter gets an email notification.
When the submitter replies you get an email notification.
So on and so forth until you mark the ticket as resolved.
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Tickets are created via a form.
Tickets go onto your dashboard.
When you reply the submitter gets an email notification.
When the submitter replies you get an email notification.
So on and so forth until you mark the ticket as resolved.