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Re:Ask HN: How to differentiate my business from a competito... by anonfounder747 on Thursday February 17, 2022 @08:46AM (#30372952)
> 1) Find what their customers are complaining about on their forums, blogs, and social media.

I honestly did not think of this. It seems the obvious thing to do.

> I don't mean bug fixes, I mean conceptual problems, fwiw.

Thanks for this deep point.

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