I try to avoid doing that now. It's like going to the doctor and spending 1/2 hour explaining anything that could possibly be related to the issue for which you came. I've found that it is much more helpful to give a concise summary, and be ready to answer very specific questions as they go through their logical process to figure out what actually is the problem. In some cases they need clues but don't know which ones, and then you need to tell everything (e.g. rare diseases, or bugs that happen once in a blue moon at 10:53 when the wind comes from the North). But then, they ask for it explicitly.

I've also had humbling experiences, particularly one with me going through what I thought was relevant and a very nice tech support lady telling me the equivalent of "but did you make sure you turned it on?", and she was right.

Overloading tier-1 techs with too much information rarely does any good, from my experience.