Things Delta told the SEC about its SkyMiles program

Re:Things Delta told the SEC about its SkyMiles program by cmurf on Saturday February 12, 2022 @01:08PM (#30314824)

It already is, except they are adults. My experience in United lounges the past year, barely worth free, not worth paying for. Bad coffee, even the on demand espresso capucino maker is crap. Lots of packaged food with signs you have to eat it in the lounge, not intended to take with you. Very little real food. Not a fan.

About the best benefit is if you need customer service to find new flights, no line for that at least. Hilarious you need a lounge pass to get no wait customer service and clean restrooms.

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Re:Things Delta told the SEC about its SkyMiles program by chrisseaton on Saturday February 12, 2022 @01:35PM (#30315048)

> My experience in United lounges the past year, barely worth free, not worth paying for.

What United lounges have you been to?

The ones I've been to, for example Newark, have free unlimited restaurant-quality table service, and unlimited premium alcohol, including unlimited Champagne. To be honest I usually look for longer layovers because it's a bit of a treat in there. I love working on their glowing mock-marble bar tops with unlimited iced Champs.

And that's just the basic business-class lounge. I once had the fortune to be in United's Global First lounge in SF, and that was something more again.

https://itstravelseason.com/airlines/united-polaris-lounge-f...

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Re:Things Delta told the SEC about its SkyMiles program by gomox on Saturday February 12, 2022 @02:09PM (#30315357)

The basic United lounge is called "United Club", it's a much worse offering than the Polaris lounge you are referring to.

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Re:Things Delta told the SEC about its SkyMiles program by reincarnate0x14 on Saturday February 12, 2022 @01:42PM (#30315121)

The customer service desk really is the only thing about that worth it anymore for travel within the US, at least, and "worth it" has been questionable. Lounge access at some international airports is much, much nicer, but only worth it if those are places you're flying.

The United affiliate lounges in much of east Asia make United's own look even more embarrassing unless you're in one of the international first/business ones. Although when the Chicago Polaris lounge was new I got stuck there on a super delayed flight and managed to kill a bottle of Yamazaki whiskey almost by myself, which probably wasn't great for my health and against policy but I slept like a baby on the way to Germany when we finally departed.

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