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Re:Launch HN: Anja Health (YC W22) – Freezing stem cells at ... by dentalperson on Friday February 11, 2022 @08:55PM (#30309180)
>What happens to all of Anja's clients if the business exits?

>All biological goods stored with Anja will stay in our New Jersey lab regardless

>of what happens to Anja as a business. Client relationship management and

>connection will be securely transferred to a responsible, experienced party if

>necessary.

Another comment asked this and other questions but this one was not answered other than 'there is insurance'.

How does this work? Will customers lose their existing 20 years they paid for and have to pay the new party all over again? How is Anja incentivized to find a good party to transfer to at the time of business failure? How is the funds for the lab guaranteed after Anja goes out of business?

Cryonics organizations have solved this problem with a non-profit structure, but I'm really curious how it is handled in this for-profit case.

Re:Launch HN: Anja Health (YC W22) – Freezing stem cells at ... by pkukp9 on Saturday February 12, 2022 @03:44AM (#30311099)
Clients sign an agreement stating that it is their property. We shift the management of this property to another company in the case that anything happens. All samples remain in our lab, unless specifically requested otherwise. We have a legal obligation to turn over client relationship management elsewhere.
Re:Launch HN: Anja Health (YC W22) – Freezing stem cells at ... by dentalperson on Tuesday February 15, 2022 @03:25AM (#30344018)
Can you answer this question: In the case of business failure, will customers lose their existing 20 years they paid for and have to pay the new management company all over again?