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A comment on Booking.com is moving its customer service staff to an outsourcing company. Parent comment

Re:Booking.com is moving its customer service staff to an ou... by yodsanklai on Friday February 11, 2022 @06:37AM (#30300221)
> At that point you might as well just call the front desk and wait 20 mins to be transferred to 3 different people.

When they don't tell you to book from booking.com directly...

Booking.com has made hotel reservation much easier.

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