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A comment on Ask HN: Software you hate but can't replace?. Parent comment

Re:Ask HN: Software you hate but can't replace? by hobofan on Sunday February 06, 2022 @03:32AM (#30230528)
What you describe has nothing to do with Jira, but with how people are using it. If someone were to do the same thing in e.g. Linear would Linear be responsible for the bullying?
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Re:Ask HN: Software you hate but can't replace? by closeparen on Sunday February 06, 2022 @03:56AM (#30230623)
Ticketing systems can be communication and tracking tools that serve practitioners, or they can be surveillance and control instruments that serve bean counters and micromanagers. It is possible to configure a JIRA instance either way, but JIRA’s extensive workflow, permissions, and reporting systems target the latter in ways that other ticketing systems just can’t.
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