Spam blacklisting is out of control

Re:Spam blacklisting is out of control by walrus01 on Saturday February 05, 2022 @07:17PM (#30227854)

> If you are providing an email service and your customers are not receiving the emails they're expecting, all because you refused to acknowledge a removal request,

And on this I concur with you, because if the sender of the email is actually sending spam and has ended up on some smtp-receiving deny lists for well founded reasons, they are indeed failing their customers. Failing them through their own lack of procedure and policy, such as not having a click to remove link in the mail, and not removing addresses/putting addresses into a scrub-before-sending list.

If that is the case, they have nobody to blame but themselves for that and should not be sending legal demands to other peoples' ISPs such as at&t or Comcast.

[ Parent | on HN ]

Re:Spam blacklisting is out of control by noduerme on Saturday February 05, 2022 @11:23PM (#30229399)

You're assuming facts not in evidence, such as that we don't have policies for unsubscribing, or that we're sending spam in the first place. To be clear, we've never complained to anyone except on behalf of customers who complained to us that they weren't getting our mail.

[ Parent | on HN ]