Re:Spam blacklisting is out of control
by Brian_K_White on Saturday February 05, 2022 @06:01PM
(#30227223)
I avoided the problem by only ever sending email on behalf of customers, not receiving. IE, saas app can send out quotes and invoices and things but any replies go to the end users own address not any of our servers, and didn't host our own email.
What I didn't do was ignore the problem or think there was no problem. Things still got blocked elsewhere but I (personally or my company) didn't do it.
I recognized that handling someone elses correspondence is a non-trivial responsibility. Yes the job is hard, and so you either decide that is your whole job, or you outsource it to someone whos whole job it is. You don't just do a poor job because it's hard and not your all day every day job.
What I didn't do was ignore the problem or think there was no problem. Things still got blocked elsewhere but I (personally or my company) didn't do it.
I recognized that handling someone elses correspondence is a non-trivial responsibility. Yes the job is hard, and so you either decide that is your whole job, or you outsource it to someone whos whole job it is. You don't just do a poor job because it's hard and not your all day every day job.