My wife used to be a finance director for a water utility. Part of that gig was having a capital program that proactively maintained infrastructure.
When they started that program ~20 years ago, they were criticized for a resulting higher rate structure. (5-7%) more than a similar city in the region. But now… that difference flipped and then some. A key failure of critical valves in the neighboring city cost nearly $10M, while the planned replacement was like 80% less.
The real problem IMO is that cognitive biases can prevent people from making those objective decisions. When dealing with things like probability of failure where there's uncertainty, it's easy to be swayed by a competing priority that feels like it has more immediacy and less uncertainty.