Grafana Incident: Smart incident management for your teams

Re:Grafana Incident: Smart incident management for your teams by JshWright on Wednesday February 02, 2022 @01:58PM (#30182228)

This is timely... I just started building out an internal "chatops" solution that leans heavily on OnCall. Looks like I may be able to set that aside.

If this is implemented as cleanly as OnCall, I have high hopes. It isn't without bugs, but it's already miles ahead of solutions like Pager Duty (in my opinion).

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Re:Grafana Incident: Smart incident management for your teams by bloodyplonker22 on Wednesday February 02, 2022 @04:52PM (#30184569)

PagerDuty is a product that has not evolved much at all in the last 10 years, unfortunately.

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Re:Grafana Incident: Smart incident management for your teams by motakuk on Thursday February 03, 2022 @10:52AM (#30193964)

Please reach out to me, it would be awesome to learn your experience of using our API and make sure we're aware of all bugs you noticed (and fixing them!), matvey.kukuy @grafana.com

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Re:Grafana Incident: Smart incident management for your teams by JshWright on Friday February 04, 2022 @01:51PM (#30211213)

I guess "bugs" is a strong word, more like "suboptimal UX", but I'll definitely reach out with details.

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Re:Grafana Incident: Smart incident management for your teams by btables on Wednesday February 02, 2022 @05:30PM (#30185020)

I'd checkout FireHydrant, but I'm biased ;)

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Re:Grafana Incident: Smart incident management for your teams by JshWright on Wednesday February 02, 2022 @05:32PM (#30185042)

Yeah, there are definitely already products in this space, but we're already invested in Grafana, so it makes sense to lean in that direction, even if it meant a little custom work on our end (though it looks like that may not be necessary now)

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