Tens of thousands are tens of thousands. Don't try to skew the data, ten thousand people is a lot. There is no room to be relative there. People buy a product and expect it to work. Not just that, there are probably much fewer than "tens of millions" using the iTunes software. So ten thousand would be a big number, even in relative terms.

The issue presented here isn't microsoft, its Apple. its about apple's iTunes product being sub-standard quality. And thats that.