I use CR, but they do miss the target sometimes. They extrapolate a lot between models, sometimes farther than I think is justified by saying they are 'similar'. And occasionally they make really boneheaded recommendations that I just don't understand. On their recommendation I bought a Samsung washer and dryer pair, which both broke within the first 12 months. A bit of research on the appliance forum, and it turns out that all the repair guys say pretty much the same thing -- don't buy Samsung appliances, they're unreliable crap. As someone who owns three Samsung appliances (the third being a refrigerator), I wholeheartedly agree. Never again. Refrigerators are notoriously unreliable regardless of manufacturer, but Samsung really sets the bar pretty low.