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A comment on Nuanced communication usually doesn't work at scale. Parent comment

Re:Nuanced communication usually doesn't work at scale by tudorpavel on Sunday January 30, 2022 @01:26AM (#30134614)
Working Backwards [0] is the actual name of the book on this subject.

[0] https://www.workingbackwards.com/

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Re:Nuanced communication usually doesn't work at scale by chillage on Monday January 31, 2022 @07:09AM (#30147099)
Also described in Brad Stone's book series "The Everything Store" and "Amazon Unbound"
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