Phone is still the best way to order pizza

Re:Phone is still the best way to order pizza by jeffbee on Saturday January 29, 2022 @09:03PM (#30133066)

Just FYI, this is something I really like about Google Maps integration with restaurant take-out ordering. They put the "Order Again" button front and center and let's face it, I'm not really planning to switch it up at my corner lunch spot. Obviously in that case I need an account, with Google, but I already had that and I trust them with my info more than I just some merchant's white-label mobile app.

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Re:Phone is still the best way to order pizza by capitalsigma on Sunday January 30, 2022 @12:00AM (#30134188)

I had a restaurant screw up my order via Google's ordering platform and there was no one to ask for a refund -- the Google platform doesn't accept complaints about the merchant, and there's no way to contact the merchant through the Google platform after your order is complete. They forgot an item in my order and so overcharged me by like 40%. YMMV

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Re:Phone is still the best way to order pizza by jeffbee on Sunday January 30, 2022 @01:22AM (#30134597)

As far as I could determine the ordering button on Google works entirely via third parties. I get a receipt by email from e.g. postmates when I use it.

I do agree that the site which is closest to the customer should be providing the support.

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