Nuanced communication usually doesn't work at scale

Re:Nuanced communication usually doesn't work at scale by sa46 on Saturday January 29, 2022 @02:54PM (#30129773)

Mission command [1] might be useful here. The main idea is you state the mission and your expanded intent and each subordinate command does the same thing all the way down the chain.

There’s several “checksums” commonly employed in the US Army. The subordinate command’s orders will contain the verbatim mission statement (typically one sentence with the five whys) from the both their commanding unit and the next level up. The order also includes the expanded intent from their commanding unit. Finally, a commander will require back briefs from subordinate commands to make sure plans align.

[1] https://en.m.wikipedia.org/wiki/Mission_command

[ Parent | on HN ]

Re:Nuanced communication usually doesn't work at scale by bajook on Sunday January 30, 2022 @01:41AM (#30134667)

This is how OKRs and Salesforce's V2MOM are supposed to work... the CEO does his, then the EVPs do theirs showing how they will contribute to the CEOs, etc.

In practice this is almost never done at scale because having them sequentially ordered means that they must be done pretty quickly and there are too many political turf battles to let them be done quicklty.

[ Parent | on HN ]