My theory is that it's easy to hand-wave away those complaints as just coming from Luddites. You don't get the new layout, and are only complaining because you like the old layout and don't want to learn anything new.

Administratively, it feels good to know that I'm doing the right thing, and to know that you will eventually come around to the new layout design. You have to, because I'm right.

That's my theory. Smugness, maybe? Is that it? Overconfidence?