Because documentation is what is needs to be: A simplified and necessarily incomplete description of program behavior. It's a trade-off, since a complete and exhaustive description of all intricacies of potential program behavior would be at least as complex as the definition (= its source code) of said program.

If you happen to have a question that ends up on the wrong side of that trade-off between documentation's completeness and accessibility, you will have to descend into the depths that lie beneath. I believe the redis documentation actually strikes a rather OK balance in that regard.