I had my last Android phone for 5 years, and never had a problem until the last month; when it was just too slow and would reboot every now and again. It had security updates for the first 4 years.
My wife just switched off her iphone to an android because there were just too many places where it would ... just do it's own thing instead of what she told it to (like I noted in another response; placing songs on the cloud instead of on her phone like she told it to). It didn't "just work" in a lot of cases, for any sane definition of that phrase.
I was thinking about this the other day, and how Apple's departure from skeuomorphism made a lot of "just works" analogies a lot more dilute. I've never been particularly fond of Apple's design chops, be it from 2008 or 2018, but there's something to be said about how digital Corinthian leather and wood textures makes a person perceive a device. It also made their design philosophy fairly straightforward: if you're designing a digital bookshelf, it should work similarly to a physical one. There was no ambiguous frosted-glass layer of UI, nor "lickable" candy buttons littering your experience. It was just... functional. Modern Apple seems pretty disinterested in that stuff though. Relative to the rest of the tech industry, they're the same clowns in a different circus.
When I tried Android I couldn't get the same device to stick around for more than a year. After my 5X bootloop fiasco I tried another manufacturer and found out I couldn't even upgrade my software to patch a security issue because I had to wait on the vendor to add their crapware before releasing the update. I waited 6 months after Google released their update and then gave up... I don't know how Android users deal with the update nonsense.