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Re:Ask HN: Gmail account security by scrollaway on Monday January 24, 2022 @03:11AM (#30054766)
> They once asked me to submit a business case justifying how answering my support question benefited Google.

I find that extremely difficult to believe without more context. Google support isn’t that bad. I’ve had a mediocre-to-good experience with it over the years.

With that said, while I agree that aws business and enterprise support is worth the hundreds to thousands of dollars a month, so is the five bucks a month for a google workspace account that includes support.

Re:Ask HN: Gmail account security by kikimora on Monday January 24, 2022 @04:24AM (#30055202)
A few years back I wanted to call then but didn’t find a number. How do you contact Google’s support?
Re:Ask HN: Gmail account security by scrollaway on Monday January 24, 2022 @04:47AM (#30055366)
If you have a google workspace account and need google support, you can go in the admin console, help section in the top right, there is a contact form with phone and chat options.
Re:Ask HN: Gmail account security by afandian on Monday January 24, 2022 @05:05AM (#30055541)
What if you can't log in?
Re:Ask HN: Gmail account security by scrollaway on Monday January 24, 2022 @05:59AM (#30056003)
Then there's this magic link: https://support.google.com/a/contact/recovery_form (calling it magic because it's not very obvious how to find it; I had to look it up in the HN comments)