News for hackers. Stuff that matters.

A comment on From $0-100million with no sales people. Atlassian's commandments for startups.. Parent comment

Re:From $0-100million with no sales people. Atlassian's comm... by Terretta on Friday September 16, 2011 @12:46AM (#3003239)
You asked to name a "generic issue tracker", not a "sophisticated software development methodology tracker".

With 142,000 "generic issues" tracked to date (mostly software and network support, with 1 to 100s of replies per issue), we haven't run into a wall yet.

We don't use RT as our primary software dev tracker. We use it as a generic issue tracker.

[ Parent | on HN ]
Re:From $0-100million with no sales people. Atlassian's comm... by ghshephard on Friday September 16, 2011 @01:56AM (#3003339)
I'll agree with you - if what you are looking for is straight forward ticketing and issue tracking, RT rocks. Quick question (it's been a while) - do they have a free-text search engine like lucene that lets you search all the comments/tickets? That's probably near the top of my list of things I love about Jira - it's insanely fast search capability of all the comments/summaries.
[ Parent | on HN ]