Re:Roblox October Outage Postmortem
by DaiPlusPlus on Friday January 21, 2022 @08:27AM
(#30023168)
What processes are there (and how effective are they?) to determine if a non-expert SRE should fix something there-and-then (and potentially making things worse) vs. assigning it to a dev team for a correctly engineered fix, at the cost of delays?
Only the important services get dedicated oncalls. Most important ones will have both 24/7 SRE and dev oncalls.