Re:From $0-100million with no sales people. Atlassian's comm...
by marklittlewood on Thursday September 15, 2011 @03:25PM
(#3001749)
Young Me's book is definitely worth a read. I am really sad that we are not able to share that video at her own request. I did take some notes and grab some pictures which give a short summary of some of her arguments.
http://thebln.com/2010/10/professor-youngme-moon-business-of...
But my overarching belief about product design: - build stuff you are passionate about because you use it - listen to customers, but don't do what they say
The reason that products all start to look the same is that customer's only experience of 'better' is a competitors product. That's why you have Audi's advertising about their safety record, and Volkswagon's advertising about their performance features.
A great read on this topic is Youngme Moon's book different: http://www.amazon.com/Different-Escaping-Competitive-Youngme...