IRS Will Soon Require Selfies for Online Access

Re:IRS Will Soon Require Selfies for Online Access by sokoloff on Wednesday January 19, 2022 @01:46PM (#29998135)

Or a lack of effective metrics tracking and performance management. Maybe those metrics would show the offices were operating at tip-top efficiency and were deserving of additional budget to better serve their constituents. Or maybe it would show something else entirely, but either way the data would be useful.

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Re:IRS Will Soon Require Selfies for Online Access by lotsofpulp on Wednesday January 19, 2022 @01:50PM (#29998220)

If you call NJ unemployment offices anytime after 8:05AM, you get a message saying to call back the next day. 22 months after the pandemic started.

All the leaders know what is happening. It has been in the news many times.

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Re:IRS Will Soon Require Selfies for Online Access by sokoloff on Wednesday January 19, 2022 @02:05PM (#29998435)

Ok. Is that enough evidence to conclude that “they need more budget and then things would be fixed”?

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Re:IRS Will Soon Require Selfies for Online Access by lotsofpulp on Wednesday January 19, 2022 @03:45PM (#29999845)

No, my initial comment was the system was designed to in such a way as to inconvenience people and hope they get tired of trying to collect the money.

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Re:IRS Will Soon Require Selfies for Online Access by EricDeb on Wednesday January 19, 2022 @05:29PM (#30001306)

That is the problem it is so difficult to determine whether the negligence is intentional or not.

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