This is certainly plausible if these were mostly Office users but how confident are you that you'd know if they did notice? Most of the large IT departments I've interacted with would post glowing self-evaluations while the users had plenty of complaints and/or were doing their real work on personal devices. Depending on how the business is structured and the relationships, this can be hard to measure without a fair amount of effort — I've heard people say they weren't going to report something because they didn't think it was worth the effort or they were sure that the IT people would notice and fix it.
For me personally, web apps only got fast when I got a computer with M1 processor.
Google Docs runs well on a Chromebook. As does MS Office online. The modern desktop has really turned into a terminal - it's jut using HTML & JS and works... pretty well.
Big enterprises think like that yeah, because they can't get their crappy Dell Inspirons to new employees anymore.
Personally I just had to get a Ryzen laptop replacement temporarily because Lenovo took too long to repair my thinkpad. And the result was delightful. Better sound, fantastic compile times, beautiful screen for half the price of my thinkpad. Next time I'll get a cheap Ryzen and if it breaks just buy a replacement device instead of relying on a pro intel enterprise device with crappy overpriced enterprise service.
NYC Public Schools buy like 200,000 computers a year. A decade ago, it was probably 50% higher due to faster refresh cycles. There are a lot more big dumb enterprise endpoints than you might think. When I sold computers in college to commercial customers, the average refresh was 30-40 months. Now it’s closer to 60.
Hell I just replaced thousands of older desktops with slower laptop chips — nobody noticed. Frankly, I only bought new devices because of Microsoft’s bullshit Windows 11 requirements.
The guaranteed cash flow train is slowing down, which makes setting billions of dollars on fire with high risk fab processes a big deal.
Intel had to adapt like this in the early 90s when memory became a commodity. We’ll see if they make it.