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Re:PayPal faces lawsuit for freezing customer accounts and f... by gk1256 on Friday January 14, 2022 @07:42AM (#29933765)
PayPal has the fraud problem. Every next payment platform who aims to become the next PayPal also suffer from it.
Re:PayPal faces lawsuit for freezing customer accounts and f... by pizza234 on Friday January 14, 2022 @08:14AM (#29934043)
That a problem of any banking institution.

Differently from Paypal though, the last time that there was a suspected fraudulent transaction in my bank account, I had a physical and factual meeting at a bank branch, rather than having my account frozen and given a stock answer.

Re:PayPal faces lawsuit for freezing customer accounts and f... by chris_wot on Friday January 14, 2022 @09:11AM (#29934575)
And this is the problem for PayPal. They seem to freeze accounts for arbitrary reasons, and way more frequently than banks.

If you are a business, the ability to transfer money without getting all your funds locked up is important. I genuinely believe they are doing it for reasons other than fraud and money laundering.

Re:PayPal faces lawsuit for freezing customer accounts and f... by gk1256 on Saturday January 15, 2022 @06:11PM (#29951429)
PayPal has lot of third party data than most banks, but they stuck at decision making process.

"Shoot First and Ask Questions Later"

Re:PayPal faces lawsuit for freezing customer accounts and f... by rad_gruchalski on Friday January 14, 2022 @07:48AM (#29933810)
Sure, but it's not up to paypal to decide what's legal and what's not legal. Definitely not their responsibility to seize money from locked accounts. That’s plain theft.
Re:PayPal faces lawsuit for freezing customer accounts and f... by libertine on Friday January 14, 2022 @09:24AM (#29934732)
IF they choose the path of not having humans interact with their customers, and give bot replies, then yes, such platforms will suffer from it.

If they want to invest in proper human customer service, at the cost of decreasing their margins, then maybe part of that problem will be solved.