Re:Upwork asking me for a $12.5k refund as the client was us...
by literallycancer on Sunday January 09, 2022 @08:01PM
(#29869290)
If the transaction was unauthorised (i.e. the collection does not relate to the signed mandate), the payer can ask for a refund up to 13 months after the direct debit.
This isn't correct within SEPA (the Single Euro Payments Area). You do need to issue the chargeback within 8 weeks, though. [1]
[1] https://stripe.com/docs/payments/sepa-debit#disputed-payment...