Re:‘Reply above this line’ culture must die
by gnu6 on Monday September 12, 2011 @01:22AM
(#2985933)
That's because you're not having a conversation, you're filling in fields in a form. You're lucky they let you use email instead of redirecting you to a web form that more rigidly enforces the method of interaction with them (which needs to die even more).
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Re:‘Reply above this line’ culture must die
by prateekdayal on Monday September 12, 2011 @01:31AM
(#2985960)
Not always true. I have had conversations with a lot of companies and they genuinely wanted to talk and help but the top posting kept messing up the flow.
There certainly are companies that don't want to engage in conversations but there are quite a few out there that do care.