> To present systems management without the "intricacies of computers" you either have to not care where the actions lead you, or have a system that is perfectly understood.

This is a false dichotomy—why would there be no middle ground? It's in that middle ground that all useful abstractions reside, and many of them are effectively lossless compressions of some "computational intricacies," which makes it possible to non-misleadingly interact through some simplified interface.

This isn't to say that forming such a simplified interface is impossible to get wrong, but to say the results will necessarily be poor is overly dismissive.