I used to be a Netflix DVD customer until last year (so roughly a decade or so?). But between the shrinking catalog and poor quality control (broken or unplayable discs), it became too much. I cancelled my sub and spent the $15/month buying Blu-Ray discs that never get taken out of the catalog. I get them faster (Amazon shipping is far better than NFlix), and since they're new, I rarely have any playback problems.