Maybe it actually is something I should try and it sounds like there have been some major improvements over the past few years. I dislike EndNote, but that doesn't mean the same issues exist with Zotero, so maybe I will give it a try. I should also define my terms better. When I talk about professionals publishing, I am referring more to corporate publishing houses, agencies, and pharma and chemical industry publishing. Academic publishing is probably the most professional type of publishing of all, so I should clarify that.