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Re:You Can't Win by hermannj314 on Thursday December 30, 2021 @05:20AM (#29735445)
According to their S-1, they spent $133 million on Sales and Marketing in 2020. To generate $308 million in revenue. That doesn't feel organic, but maybe it is organic at the margin or something.

Source: I'm not sure if this is the right link, the S1 in the article linked to the author's linkedin account.

https://www.sec.gov/Archives/edgar/data/0001544522/000162828...

Re:You Can't Win by Rastonbury on Thursday December 30, 2021 @10:36AM (#29737547)
When looking at comparables of other SaaS companies, in terms S&M to sales they are actually below average in terms of sales efficiency.

I saw their rise and thought they must've been doing something right/better than their competition, but did some research and decided against it. That said I respect Girish, building Freshworks into what it is in such a competitive market.