Honestly, even the preferred Experience at Avis leaves a lot to be desired. I’m switching back over to Hertz after being a National (Emerald for almost 10 years) and Avis (President’s Club for the last 8 years or so) and having horrible experience after horrible experience this year.

I’ve literally had Avis come and get a vehicle that I still had a week left on its rental from a hotel parking lot…and still can’t get an explanation from Avis as to why (or, even better yet, why they charged me for that extra week!)