They've acknowledged the problem and said that they are working on fixing it. That's not enough? Nothing good can come from going into more detail than that - both in the PR sense of hoping that the story just dies quietly, but also in an engineering sense.

For example talking about the operational details on how exactly things are verified would just make gaming the system easier. They probably don't know the exact magnitude of the problem, it would take valuable engineering time to come up with even a rough approximation, and it should be obvious that it's better to not comment than to just guess. You probably couldn't give a coherent explanation of why the "not true" doesn't stick without going into very tedious details of the data pipeline and serving infrastructure.