These are undoubtedly the exception. Now, i can understand that the exception can feel like the rule when your job is to deal with the exception, but most people who get COVID don't die or go to the hospital.

That doesn't mean that COVID isn't bad, or that people shouldn't consider getting the vaccine (especially if they are old, obese, or have diabetes). It just means that his experience is not representative of what COVID is like for most people.