Re:How Microsoft misunderstands the concept of user research...
by hackinthebochs on Monday September 05, 2011 @12:59PM
(#2962724)
>Microsoft is reinforcing the slower, less intuitive way of doing things.
You say this like its a bad thing. There is no "right way" to do things. Actually, there is: the most obvious/intuitive way is the right way for a particular user. If people intuitively use Copy/Paste to move files, it makes sense to make that functionality easier to get to. It does not make sense to try to "correct" their behavior in some way.
You say this like its a bad thing. There is no "right way" to do things. Actually, there is: the most obvious/intuitive way is the right way for a particular user. If people intuitively use Copy/Paste to move files, it makes sense to make that functionality easier to get to. It does not make sense to try to "correct" their behavior in some way.