Re:My Bose QC-35 II headphones burst into flames and left me...
by romwell on Saturday December 18, 2021 @03:02AM
(#29602704)
>Don't manufacturers do that already?
Yes they do, and this is why we have CPSC and lawsuits: to increase the cost of failure to the point where it's not a wise business decision to allow one to happen.
Nothing is 100% fool-proof, but the difference between 99.9% safe and 99.99% safe is 10x decrease in incidents.
Take into account the probability of a costly failure, and increase the price to account for it. And compensate victims to a certain extent, but quietly. I suppose they would fight any publicity of such incidents, since that would have a huge impact on sales, I have read a few such stories, and usually they disappear from the news pretty soon, likely because the victim agreed to be quietly compensated. I could be wrong.