Re:Cloudflare Experiencing Latency Issues
by ithkuil on Thursday December 16, 2021 @06:00PM
(#29585205)
That rule is great for one single person (a pilot). In corporate incident management we can do better, and not blocking communication because you're overwhelmed with keeping the system up; in fact proper incident management workflows designate different people with different roles and delegates communication duties to a dedicated person if possible.
Re:Cloudflare Experiencing Latency Issues
by tailspin2019 on Thursday December 16, 2021 @06:13PM
(#29585325)
> That rule is great for one single person (a pilot). In corporate incident management we can do better, and not blocking communication because you're overwhelmed with keeping the system up; in fact proper incident management workflows designate different people with different roles and delegates communication duties to a dedicated person if possible.
I agree with you, but Cloudflare seem to have done exactly what you're describing in this instance?
They did all three of those in the space of a few minutes (if you were checking their status page - which you can subscribe to by the way).