Yeah plus their geniuses, lol like every one of their entry level employees won a Nobel prize in order to become a sales clerk, were scripted into shunting customers to buying new iPhones. Oh oh the gadget is fucky? Hmm what could possibly motivate such a malfunction? Oh I did just so happen to witness one customer, very peculiar, the device was clearly rotten. Happens after one year. I'm afraid a new battery, which MAY SEEM AT FIRST GLANCE like the OBVIOUS SOLUTION, but COUNTERINTUITIVELY is not, will not work. You need a new battery, but as a part of a comprehensive unit, complete with a new CPU, a new screen, a new chassis, in short, a new thing of every part of this device. You need a new device.

Yeah, my initial reply in this thread states as much. I agree wholeheartedly that they should have rolled it out differently.