AWS us-east-1 outage

Re:AWS us-east-1 outage by jolux on Tuesday December 07, 2021 @11:21AM (#29474326)

It should be costing them trust not to push it when they should though. A trustworthy company will err on the side of pushing it. AWS is a near-monopoly, so their unprofessional business practices have still yet to cost them.

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Re:AWS us-east-1 outage by ethbr0 on Tuesday December 07, 2021 @11:39AM (#29474640)

> It should be costing them trust not to push it when they should though.

This is what Amazon, the startup, understood.

Step 1: Always make it right and make the customer happy, even if it hurts in $.

Step 2: If you find you're losing too much money over a particular issue, fix the issue.

Amazon, one of the world's largest companies, seems to have forgotten that the risk of not reporting accurately isn't money, but breaking the feedback chain. Once you start gaming metrics, no leaders know what's really important to work on internally, because no leaders know what the actual issues are. It's late Soviet Union in a nutshell. If everyone is gaming the system at all levels, then eventually the ability to objectively execute decreases, because effort is misallocated due to misunderstanding.

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Re:AWS us-east-1 outage by Kavelach on Tuesday December 07, 2021 @12:22PM (#29475376)

> It's late Soviet Union in a nutshell

How come an action of a private company in a capitalist country is like the Soviet Union?

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Re:AWS us-east-1 outage by jolux on Tuesday December 07, 2021 @12:43PM (#29475697)

Private companies are small centrally-planned economies within larger capitalist systems.

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Re:AWS us-east-1 outage by kgeist on Tuesday December 07, 2021 @08:54PM (#29480476)

They talk about gaming the metrics. Something the Soviet Union was known for.

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