That's why your status page should be completely independent from the services it is monitoring (minus maybe something that automatically updates it). We use a third party to host our status page specifically so that we can update it even if all our systems are down.
Re:AWS us-east-1 outage
by whoknew1122 on Tuesday December 07, 2021 @12:03PM
(#29475082)
I'm not saying you're wrong, or that the status page is architected properly. I'm just speaking to the current situation.
We can't even update our product to say it's down, because accessing the product requires a process that is currently dead.